ITEMS ELIGIBLE FOR
EXCHANGE OR RETURN

Unworn and in the original
condition as when it was shipped
to you within 180 days of the
date you received the item.

ITEMS NOT ELIGIBLE FOR
EXCHANGE OR RETURN

Personalized Items
Engraved Items
Any item received
over 180 days ago

GENERAL QUESTIONS
RETURNS & EXCHANGES
  • What is your return policy ?

    Returns are easy at In Season Jewelry. Please check to see if your item qualifies for an exchange / return.

    Items Eligible for Exchange or Return:

    Items that are unworn and in the original condition as when it was shipped to you within 180 days of the date you received the item.

    Items NOT Eligible for Exchange or Return:

    • Personalized Items
    • Engraved Items
    • Any item Received over 180 days agoHow much are your shipping rates
  • How much are your shipping rates ?

    We have various options for shipping depending on your location. You can see all our shipping options HERE.

  • When will my order ship ?

    All orders are shipped within 24 hours from payment (excluding weekends). As soon as we have shipped your order, you will receive a shipping confirmation email with your tracking number. You can click on the tracking number and gain access to the shipment information.

  • How long does delivery take to arrive at my house ?

    Please refer to our shipping info chart for delivery times.

  • How can I track my order ?

    Tracking your order is easy. You can track your order by visiting our TRACKING PAGE.

    We will also email you a shipping confirmation email as soon as your items are shipped. This email will also include your tracking details.

    Finally, for some USA customers, our system will attempt to update you by text when your order ships, also including the tracking details.

  • Do you ship to countries outside the USA ?

    Sure we do - Babies and moms love us all over the world! We ship to most countries in the world. Simply choose your country from the drop down list during checkout.

CONTACT
  • How can I contact you ?

    Our staff aims to provide you with an exceptional level of customer service. If you have any questions or comments, please feel free to contact us.